Return, Refund, and Exchange Policy
Each Vetrina Bloom piece is made to order using fresh, seasonal blooms. Due to the nature of fresh floral materials, all sales are final once production has begun.
If there is a concern regarding your order, please contact us within 24 hours of delivery. Each situation is reviewed individually.
Refunds are only possible prior to production.
Please ensure all delivery details are accurate at checkout. Vetrina Bloom is not responsible for delays or issues resulting from incorrect information provided at the time of order.
Substitutions may occur due to seasonality or availability; however, we guarantee that any substituted stems will be of equal or greater value to those originally ordered.
